Managing Team Conflict

日期：2026-06-21 · 场景：Managing Team Conflict（处理团队冲突）

📖 Vocabulary

Word	Meaning	Example
friction	摩擦（人际或流程上的冲突）	There's friction between design and engineering. 设计和工程之间有摩擦。
tension	紧张（未明说的对立情绪）	You could feel the tension in the room. 能感到屋里那种紧张。
mediate	调解（在冲突双方间斡旋）	I'll mediate if the two of you can't agree. 你俩谈不拢我来调解。
defuse	缓和（化解紧张局面）	Let's defuse this before it blows up. 在爆发前先缓和。
iron out	解决/理顺（消除小分歧）	We can iron out the details over coffee. 细节我们喝杯咖啡理顺。
reconcile	调和/使和解（让对立达成一致）	We need to reconcile their goals with ours. 得把他们的目标和我们的调和。

🎧 Audio

💬 Dialogue

A: There's real friction between the two leads. I felt the tension today. A：两个 lead 之间真有摩擦。今天那种紧张我都感觉到了。

B: Should we mediate? B：要调解吗？

A: Not yet. Let me defuse it one-on-one first. A：先不。我先一对一缓和。

B: Good. Then we can iron out the small stuff in a group. B：好。然后小组里理顺小事。

A: The goal is to reconcile their roadmaps before the kickoff. A：目标是启动前把他们路线图调和好。